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Participating Frequently
May 16, 2023
Question

White line at the base of my document

  • May 16, 2023
  • 2 replies
  • 1332 views

There is a thin white space at the bottom of my document. It's only visible in the thumbnail view on the homescreen and the uploaded document I sent to my printer. I've extended the art layers beyond the edges of the document and removed strokes. I don't know where it is or how to get rid of it

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2 replies

Ton Frederiks
Community Expert
Community Expert
May 19, 2023

Looks like a thumbnail preview problem. Does it export like that?

Ton Frederiks
Community Expert
Community Expert
May 29, 2023

To be honest, most of my thumbnails in the home screen have a white line at the bottom. That does not bother me, it is just a thumbnail.

Community Expert
May 17, 2023

Can you upload screen shots of the thumbnail view and how the document looks opened in Illustrator? I can't tell for sure without seeing it, but it sounds like an object on a hidden layer (or hidden object) that isn't staying hidden when printed.

Participating Frequently
May 17, 2023
I do have some hidden layers. I'll adjust these and see what happens before
uploading. Thank you!
Community Expert
May 17, 2023

Let us know if you're still have any problems with the file if those adjustments don't do the trick.