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Participant
May 4, 2023
Question

Why can't AI2023 open the PDF files exported from Packmage?

  • May 4, 2023
  • 1 reply
  • 883 views

Hello, I have been using Packmage CAD to generate PDF vector graphics and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix it or make it compatible with the old version of PDF?

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1 reply

Legend
May 4, 2023

Illustrator is not a general PDF editor, so it will often fail. This is not a fault. Your workflow does not have solid foundations. You can, however, install the previous version of Illustrator and keep using it until it breaks.

Participant
May 4, 2023

I know, but the PDF file only contains vector information including the layer information from the AI file. It opens fine in older versions, so I hope the new version will fix the bug.

Legend
May 4, 2023

If you feel this is a bug, be sure to report it. (A post in the forums is NOT a bug report. https://www.adobe.com/products/wishform.html)