Why can't I description when hovering over icons?

I found another post about this issue from a couple of years ago that had a solution but the solution did not work for me, so I am starting a new thread with the same question.

I am using Illustrator 2026 on macOS Sequoia 15.7.2. When I hover over the icons in the toolbars, the descriptions do not appear like they used to. For example, the icons in the Align and Pathfinder toolbars. There are no descriptions for the different tools (e.g. trim, divide, etc.).

I have "Show Tool Tips" and "Show Rich Tool Tips" both turned on. The rich tool tips do appear when I hover over the tools on the lefthand toolbar, but the regular icon descriptions (for pathfinder and align tools) do not appear. One user on Reddit found that if they turned on Show Tool Tips, but turned off Show Rich Tool Tips, the issue resolved itself. But that did not work for me. I've also tried restarting Illustrator, but it didn't seem to make a difference.