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August 14, 2024
Question

Why Can't I Export a 300dpi JPEG out of Illustrator?

  • August 14, 2024
  • 1 reply
  • 446 views

This seems to be a recurring discussion for years now, but the last conversations I could find were from a couple years ago. I'm hoping to reopen it with more insights. 

 

I've been using illustrator for a few years now, and have never run into this issue until today. I design magazine ads, which freqently require a 300dpi JPEG. 

 

Today, an editor let me know the files i sent were 72dpi, adn asked for me to resend them. I thought, this is strange... I could have sworn I remembered creating the file and exporting it at 300? So I went back to check and sure enough, I did.

Replicating my steps:

  • I create a new CMYK file at 300dpi. 
  • Confirmed that the hero imaged placed in the file is in fact 300 dpi also
  • File>Export As
  • Selected JPEG, Use Artbords, then I get the following screen where I choose CMYK 300ppi

  • I click "OK" and when I go to check the file, it's blurry, and Preview is reading it as a 72dpi image.

 

What is actually going on here? And what is the solution for those who need a 300dpi JPEG? After reading the older community conversations, others have suggested that the "export" option is intended for digital use. Which made me scratch my head, because even though the export screen above give you ppi instead of dpi, it also gives you the CMYK option. I find that a bit contradictory. 

Furthermore, in the older posts I read, people suggest using "Save As" instead. However, Save As doesn't give you the option to export as JPEG.

 

So, again I ask, what is the solution here for people who need 300dpi JPEG graphics? 

 

Thank you all in advance for your advice.

1 reply

Monika Gause
Community Expert
Community Expert
August 14, 2024

The resolution you set up when setting up the doument is the raster effects resolution. If you do not use raster based effects, this is not relevant for you

ppi is correct. dpi is the resolution of your printer. https://99designs.com/blog/tips/ppi-vs-dpi-whats-the-difference/

If you design something in Illustrator and probably combine your image with text or vector elements, then usually what you send to your printer should be a PDF. A 300 ppi JPEG would not have sufficent resolution for printing text.

Do you enlarge your photo inside Illustrator? In that case, resolution would be reduced.

 

But anyway: when you export a 300 ppi JPEG, it should actually be 300 ppi. When you open it in Photoshop and take a look at the Image size, then what does it tell you?

 

Apple Preview cannot be trusted with anything related to prepress.