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Norriswmpler
Norriswmpler
Participant
July 20, 2021
Answered

Why can't I export at the original size?

  • July 20, 2021
  • 1 reply
  • 1190 views

iMac (Retina 5K, 27-inch, Late 2015)

4 GHz Intel Core i7

16 GB 1867 MHz DDR3

 

When trying to export a png using save for web at 7200x10800px, Illustrator automatically gives me a "new size" option that is significantly smaller than what I want to export. The largest I can export is 5461x8192, which is 75.8519% of the original size. I can go smaller with no problems, but when trying to go bigger it just tops out at 75.8519% for some reason.  When I try exporting for screens, I just get an error message saying it can't export because of an unknown error. 

This topic has been closed for replies.
Correct answer Doug A Roberts

Save for Web has a maximum dimension of 8192 px.

You can use Export As, check Use Artboards and 72 PPI and should get the result you want.

1 reply

Doug A Roberts
Community Expert
Doug A RobertsCommunity ExpertCorrect answer
Community Expert
July 20, 2021

Save for Web has a maximum dimension of 8192 px.

You can use Export As, check Use Artboards and 72 PPI and should get the result you want.

Norriswmpler
NorriswmplerAuthor
Participant
July 20, 2021

I'm using save for web

 

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