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keitha27159167
keitha27159167
Participant
March 7, 2019
Answered

WHY CAN'T I OPEN OTHER WINDOWS??

  • March 7, 2019
  • 3 replies
  • 531 views

Lately, whenever I have Illustrator CC 2019 open, I can't access any other folders, apps, etc. without minimizing Illustrator first.  I often go to a browser or folder I have open on the taskbar, but now I can't.  It worked up until a few days ago.  What did I do ????

This topic has been closed for replies.
Correct answer Kabboroo

I ran Windows Update and it was fine again.  go figure

3 replies

Kabboroo
KabborooCorrect answer
Inspiring
March 13, 2019

I ran Windows Update and it was fine again.  go figure

T
Test Screen Name
Legend
March 13, 2019

What do you mean “can’t access” exactly? Mac or PC?

Srishti_Bali
Srishti_Bali
Legend
March 12, 2019

Hi Keith,

Sorry to hear about this issue. Does restarting system help to resolve the issue? If not, please check how it works in safe mode(https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode )

Feel free to let us know if you need further assistance.

Regards,

Srishti

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