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Question

Why do my files look dull when I export them?

Forum|Forum|4 years ago
May 9, 2022
3 replies
1084 views

I'm trying to export my new logo, it looks great, in preview on my mac it looks great, but when I send it to my phone or upload it to instagram or another app the colours are dull and muted. I've had a search on here and tried various things (exported as a sRGB file, changed the colour profile) but it doesn't seem to work.

How do I fix this? Is there something I'm missing?

Thanks

Import and export

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Mike_Gondek10189183

Community Expert

Did you

use file >> Doucument Color Mode >> RGB?
use Edit >> Assign Profile>> sRGB
color calibrate your monitor

Try don't color manage this document

K

kirst.wAuthor

Participating Frequently

I've done the first two, color calibrating to sRGB made everything look awful, is that why its looking different now?

Is there a fix if I've messed something up? I'm trying to colour drop from my logo that I made on Procreate so that I can turn it from a pixel based logo to a vector based logo, so ideally I need the colours as close as possible.

Thanks for your help!

Monika Gause

Community Expert

Is your color management on your Mac set up correctly?

K

kirst.wAuthor

Participating Frequently

My colour management on my Mac is Colour LCD, does it need to be on sRGB to match? thanks

Monika Gause

Community Expert

Your RGB working space should never be the monitor profile.

This most probably causes your issue.

Set the working space to sRGB and then adjust your colors to whatever you created in Procreate.

G

gianvitulano

Community Expert

Hi Kirsten,

can you give us more information about how to export? If you can, also attach screenshots or a short video, please.

K

kirst.wAuthor

Participating Frequently

I've added some screenshots but I don't think you can tell the difference between the two now that I've uploaded them. The one on the left without the white is how its showing to me on Illustrator, the one on the right is how it looks when its uploaded to instagram or sent to another device.

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