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Participant
October 9, 2021
Question

Why do my Illustrator thumbnails look different on desktop?

  • October 9, 2021
  • 1 reply
  • 110 views

 Why does one show the contents of the file while the other doesn't? Any answers would be appreciated! 

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1 reply

Monika Gause
Community Expert
Community Expert
October 9, 2021

Mac OS generates them from the PDF part of the file.

If the icon is generic, this might mean that the PDF part is not in the file or that Mac OS has a hiccup generating them.