Why does my AI file appear differently on other people's computers?

Forum|Forum|1 year ago
June 8, 2024
2 replies
707 views

Why does my AI file appear differently on other people's computers?????
为什么我的AI文件在别人电脑上显示的部分图片会倒过来呢？这也太可怕了？而且这些图片素材本身就是正常的照片，没有倒过的。

我所使用的AI软件都是正版的，按月付费的，现在能出现这种可怕的情况，让人不敢交付文件啊！！！

Bug

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Correct answer zhang37918746o9ny

I would check if Illustrator versions are the same.

I found that this should be a problem with the Illustrator version. Versions 2024 are correct, and versions lower than 2023 are wrong.

Ton Frederiks

Community Expert

I opened both of your .ai files and they both look correct (like your first picture).

MacBook Pro M2 2022

Z

zhang37918746o9nyAuthor

Inspiring

wow, thank you. maybe it is a bug

Ton Frederiks

Community Expert

I would check if Illustrator versions are the same.

Monika Gause

Community Expert

What kind of files are they? Did you pull them directly into the AI file from your phone?

It's better to open them in Photoshop once and save them again, so the rotation gets stored correctly.

Z

zhang37918746o9nyAuthor

Inspiring

Thank you replay.
These original file are normal photos, not inverted, JPG fiel, and I have never performed an inverted operation. But in other people's AI software, it is inverted.

Monika Gause

Community Expert

are the photos directly from the phone? then the rotation property might not be stable

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