Why doesn't Illustrator show up in my creative cloud when that is the only subscription I have?

Forum|Forum|11 days ago
February 14, 2026
2 replies
43 views

I have an adobe illustrator subscription but when I try to get to the place to install it only shows the Ai Beta in the creative clout desktop. Help! I need this for a class I’m trying to take and it’s urgent.

Doug A Roberts

Community Expert

Do you have an ARM-based device, like a Surface Pro X?

Anubhav M

Community Manager

Hello @Distracted Dragonfly

Thanks for reaching out. Would you mind sharing more details, like the version of the OS installed on your device and the system specs (CPU/GPU/Memory), so we can better assist you?

Looking forward to hearing from you.
Anubhav

Distracted DragonflyAuthor

Participant

I have a Lenovo IdeaPad Slim 3 running windows 11 home - OS build 26200.7840. . 16gig RAM, with currently 852GB free memory in system storage. What else can I tell you?

Anubhav M

Community Manager

Hello @Distracted Dragonfly

Thanks for confirming. Is it the Qualcomm Snapdragon-X-based version of the Lenovo IdeaPad Slim 3?

You can find more information for Illustrator (beta) on Windows for ARM devices (with Qualcomm SD X-Elite processors) here: https://community.adobe.com/questions-652/illustrator-beta-now-live-on-windows-for-arm-devices-811321

Please don’t hesitate to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

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