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The5thbeatle
Known Participant
November 8, 2019
Question

Why is there two version of Adobe Illustrator available after update

  • November 8, 2019
  • 2 replies
  • 1908 views
I just noticed I have two copies (both 2019 and 2020 versions) of:
Adobe Photoshop (versions 20.0.7 and 21.0.0)
InDesign (versions 14.0.3 and 15.0)
and Illustrator (versions 23.1.1 and 24.0.0) on my computer.
1. How did this happen? I update when there's an update available, and I've never had two of each application before.
2. If I dumped one of them (probably the older 2019?) would files still open with the newer 2020 version?
3. How do I ensure this doesn't happen again? I don't need to take up all that disk space.
 
Thanks.
 
{Renamed By MOD}
 
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2 replies

Rishabh_Tiwari
Legend
November 26, 2019

Hi there,

 

Thanks for reaching out. As Monika suggested, you do have an option in the Creative Cloud Desktop App to remove the old apps after updating to the newer version. And the answer to your second question, yes you will be able to open the files in the 2020 version of InDesign. 

 

Let us know if this helps or if you need any further help.

 

Regards

Rishabh

Monika Gause
Community Expert
Community Expert
November 8, 2019

When updating the Creative Cloud app lets you choose to either delete or keep the old version.

Keeping the old version might even be a good idea in case something goes wrong with the update, your plugins don't run, or the new app doesn't run.