Skip to main content
C
cespejo1158
Participating Frequently
July 23, 2022
Question

Window and panels moving when Mac goes to sleep

  • July 23, 2022
  • 31 replies
  • 24062 views

There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen. 

There are comments on this thread that confirm

this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

 

https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sleep/m-p/13087528#M329431

 

please, Adobe support, address this issue.

    31 replies

    Show previous replies
    M
    MelJ247
    Participant
    February 11, 2023

    Not to be difficult, but I have this same issue on an Intel i9 Macbook Pro running macOS 13.2 and Adobe Illustrator, Photoshop, InDesign, and InCopy. It only happens when connected to my external monitor, which is a Samsung U23J59X. I've had this issue since Big Sur (macOS 11), so not necessarily an Apple Silicon issue. I too will be happy when Adobe finally resolves this, as it is exceedingly frustrating.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 11, 2023

    This is not an Adobe issue. You will find dozens of threads in Apple forums. E.g. this one with a person experiencing the issue with Excel and .... Finder 

    https://discussions.apple.com/thread/253009592?&previousThread=253787680021 

    M
    MelJ247
    Participant
    February 11, 2023

    I don't really think it's the same issue though. My windows aren't jumping monitors. My Adobe applications all move about half-way down the current screen they were already in. I don't have any issues with Finder, or any other apps, just the Adobe ones, and the only issue I have is when the computer goes to sleep, it moves the window down about half-way. Only happens on the external monitor, and doesn't matter what Space the apps are in. I run each Adobe app in a different space, and they are the only ones that move. 

      C
      Chris27881302o5bh
      Participating Frequently
      February 2, 2023

      Also on Macbook Pro M2

      A
      ariannap20520194
      Participant
      January 23, 2023

      Same problem here, with Photoshop '23 on an M1pro, OS 12 + 24"Drawing Display.

      (It also looks like Photoshop's window has smaller rounded corners when compared to any other app or window, as if it is not native to the OS...)

      Owen Clay
      Owen Clay
      Participating Frequently
      January 23, 2023

      Just to add another voice.

       

      I'm using a Mac Studio (M1 Max, Ventura 13.1) with a Philips 329P1H UHD monitor connected via USB-C > DisplayPort.

       

      This seems to happen exclusively with Adobe apps for me (browsers, MS Office all seem fine).

        D
        DanielSroka
        Participating Frequently
        January 13, 2023

        I've started having this problem as well, but it happens for any application (not just Adobe).

         

        M1 Studio Mac, on Monterey 12.6.2

        D
        DanielSroka
        Participating Frequently
        January 13, 2023

        Found similar reports on the Apple Community: https://discussions.apple.com/thread/253937834

        carrrrrlos
        carrrrrlos
        Participant
        December 8, 2022

        Me too. MBP M1 Max OS 13.0.1 + CS + 2x LG HDR 4K + AI 27.0.1

        G
        Gavin27442885um7s
        Participant
        December 5, 2022

        Yep, I have exactly the same problem. M1 macbook pro, external monitor set as main screen. Adobe apps move halfway down the screen after sleep mode. Very annoying! I'm connecting with a USBc cable. Haven't tried any other connection method but then I shouldn't have to. Sort it out please Adobe!

          M
          mikio4637478
          Participant
          November 24, 2022

          I'm adding to the chorus. Same problem. 

          Mac Studio 

          Monterey

          PS24

            Monika Gause
            Community Expert
            Monika GauseCommunity Expert
            Community Expert
            November 24, 2022

            You might want to complain to Apple. This is not an Adobe problem. There are countless threads in Apple forum about this issue for all kinds of software, which Apple has been unable to address for years.

            j4m1eb
            j4m1eb
            Known Participant
            November 24, 2022

            I disagree, or at least Adobe need to talk to Apple. This is happening exclusively on Adobe software on M1 macs with external monitors. In addition and Adobe engineer (anshul_saini) has acknowledged the issue further up on this thread and say they are working on it. So to just say speak to Apple is unhelpful and incorrect!

              I
              Ism72
              Participating Frequently
              October 30, 2022

              I've been following this thread for a while now and was hoping that this issue would be resolved with teh coming of Ventura and the 2023 Adobe apps, but the problem still occurs. Other non-Adobe apps does not seem to be effected. I'm using Illustrator, Photoshop, Indesign and Dreamweaver. I've tested with full screen app windows and resized windows, it doesn't make a difference. The Adobe app windows drop toward center screen after sleep or slumber.

                Anshul_Saini
                Community Manager
                Anshul_SainiCommunity Manager
                Community Manager
                July 26, 2022

                Hi @cespejo1158 @j4m1eb,

                 

                We are sorry for the trouble. I know this has been happening for a long time. I have logged a new bug with the product team.
                I am able to replicate the issue with M1 Mac Mini. Currently, the team will check if it is something that needs to be fixed from our end or Apple's. I will keep you posted with updates as soon as any new progress is made toward fixing this issue. Apologies again for the inconvenience.

                 

                Also, I would request you to upvote this UserVoice and add your comments there. I appreciate your patience. 

                 

                Thanks & Regards,

                Anshul Saini

                 

                 

                  j4m1eb
                  j4m1eb
                  Known Participant
                  July 26, 2022

                  Thanks @Anshul_Saini we worked together on fixing the disapearing text bug in Indesign 17.0. I too have posted this bug on UserVoice. Just so you know the moving screen issue is present in Photoshop, Illustrator and Indesgin whenever and M1 mac with extranl monitor goes to sleep. Look forward to seeing a fix.

                    M
                    mcg-rpd
                    Participant
                    August 28, 2023

                    Same - Mini M2 Pro

                      Show more replies
                      Terms & ConditionsAccessibility statement
                      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices