Window menu problem

Forum|Forum|1 year ago
December 5, 2024
1 reply
144 views

Window menus is not showing all the options. What could be done to fix this?

Bug

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Anubhav M

Community Manager

Hello @Petri5E3A,

I am sorry to hear about the trouble you're having. Would you mind sharing some more details, like the exact version of the OS/Illustrator, so I can better assist you?

Also, kindly try Illustrator under a different administrator account (Windows) and share your observations.

Looking forward to hearing from you.

Anubhav

P

Petri5E3AAuthor

Participant

version 29.1 and Windows 11. Computer is Acer Nitro V15 15,6

Anubhav M

Community Manager

Hello @Petri5E3A,

Thanks for confirming and sorry for the delayed response. Would you mind confirming if the problem persists when running Illustrator under a different administrator account?

Also, can you try setting the resolution and scaling under the Windows display settings and the Illustrator UI scaling settings under User Interface preferences to the defaults to see if it helps?

Looking forward to hearing from you.

Anubhav

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