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Petri5E3A
Participant
December 5, 2024
공지사항

Window menu problem

  • December 5, 2024
  • 1 답변
  • 156 조회

Window menus is not showing all the options. What could be done to fix this?

이 주제는 답변이 닫혔습니다.

1 답변

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
December 5, 2024

Hello @Petri5E3A,

I am sorry to hear about the trouble you're having. Would you mind sharing some more details, like the exact version of the OS/Illustrator, so I can better assist you?


Also, kindly try Illustrator under a different administrator account (Windows) and share your observations.

Looking forward to hearing from you.

 

Anubhav

P
Petri5E3A작성자
Participant
December 5, 2024

version 29.1 and  Windows 11. Computer is Acer Nitro V15 15,6

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
December 13, 2024

Hello @Petri5E3A,

Thanks for confirming and sorry for the delayed response. Would you mind confirming if the problem persists when running Illustrator under a different administrator account?


Also, can you try setting the resolution and scaling under the Windows display settings and the Illustrator UI scaling settings under User Interface preferences to the defaults to see if it helps?

Looking forward to hearing from you.

 

Anubhav

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