Workspaces / App Frame Not Showing On Launch

Were you able to find a solution? The suggestions by the Adobe employee are beyond my capabilities and I was hoping there was an easier way. I'm having the same issues you are. 

Hi @laurendoes,

Thanks for reaching out and sharing the details. I would recommend updating Ai v27.1.1 & macOS Ventura v13.1 to see if that helps. If it doesn't, would you mind trying the following steps:

• Try running the app in Safe Mode  (Mac)
• Close all Adobe applications and manually reset preferences by deleting Ai files & folders (keep a backup of these folders & files if you want to keep your customized Ai preferences setting)
  ~/Library/Application Support/Adobe
  ~/Library/Caches
  ~/Library/Preferences
  Delete Adobe Illustrator Library XX, Adobe Illustrator XX, AIRobin XX, com.adobe.illustrator, AI_XX_X, com.adobe.AIRobin, Adobe Illustrator XX Settings, AIRobin XX Settings, com.adobe.illustrator.plist, Adobe Illustrator Cloud Prefs, Adobe Illustrator Prefs

• Rename the CEP folder to CEP.old from the following location:
  /Library/Application Support/Adobe
• If that doesn't help, rename the UXP folder to UXP.old from the following locations:
  /Library/Application Support/Adobe
  ~/Library/Application Support/Adobe
• If that doesn't help either, uninstall the application using the CC Cleaner tool and reinstall it from the Creative Cloud Desktop app.

Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:

Let us know how it goes.

Thanks,

Anshul Saini

Have you tried resetting/trashing your prefs?

Which version and system is it? Are there multiple monitors attached?

Can you please show screenshots?