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Participant
March 27, 2024
Question

Zoom lag

  • March 27, 2024
  • 3 replies
  • 1643 views

Hello everyone, I can't figure out why Illustrator bugs out when I zoom in or out quickly with my mouse wheel. I have a 4080 super, so I don't think it's coming from me.

3 replies

Participant
February 4, 2025

Hey, try turn off and on Animated Zoom and then restart Illustrator (Edit -> Preferences -> Performance -> Animated Zoom). This helped me.

Community Expert
March 27, 2024

Does the mouse have a driver? If it does have a driver it would be a good idea to check for updates. Also check to see if there are any adjustment controls for the scroll wheel.

I'm not very fond at all of using a mouse scroll wheel to zoom in/out within Adobe Illustrator. Even when it works properly the performance is still a bit jerky. I prefer the animated zoom function by pressing the Ctrl+Spacebar keyboard shortcut and dragging the zoom in and out with the left mouse button. The zoom performance is more fluid and easier to fine tune than using a scroll wheel. Plus, if I'm using a tool such as the Pen Tool for drawing and editing paths and I can zoom in/out and hand-pan the artwork view at the same time. Left hand keyboard shortcuts are in roughly the same location on the keyboard.

Anubhav M
Community Manager
Community Manager
April 5, 2024

Hello @enzop3653238,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3QeAxD9) and checking if it helps?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
March 27, 2024

Which system is it?

Does it get better when in the preferences > Performance you turn off "Live Preview"

Participant
March 27, 2024

no its the same, i'm on windows