Skip to main content
enzop3653238
Participant
Mar 27, 2024 9:13 PM UTC
Question

Zoom lag

Hello everyone, I can't figure out why Illustrator bugs out when I zoom in or out quickly with my mouse wheel. I have a 4080 super, so I don't think it's coming from me.

6 replies

JordánMi
Participant
Feb 4, 2025 9:23 AM UTC

Hey, try turn off and on Animated Zoom and then restart Illustrator (Edit -> Preferences -> Performance -> Animated Zoom). This helped me.

Translate
    Community Expert
    Bobby HendersonCommunity Expert
    Community Expert
    Mar 27, 2024 10:51 PM UTC

    Does the mouse have a driver? If it does have a driver it would be a good idea to check for updates. Also check to see if there are any adjustment controls for the scroll wheel.

    I'm not very fond at all of using a mouse scroll wheel to zoom in/out within Adobe Illustrator. Even when it works properly the performance is still a bit jerky. I prefer the animated zoom function by pressing the Ctrl+Spacebar keyboard shortcut and dragging the zoom in and out with the left mouse button. The zoom performance is more fluid and easier to fine tune than using a scroll wheel. Plus, if I'm using a tool such as the Pen Tool for drawing and editing paths and I can zoom in/out and hand-pan the artwork view at the same time. Left hand keyboard shortcuts are in roughly the same location on the keyboard.

    Translate
    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Apr 5, 2024 9:41 PM UTC

    Hello @enzop3653238,

    We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3QeAxD9) and checking if it helps?

    Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Translate
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Mar 27, 2024 10:03 PM UTC

    Which system is it?

    Does it get better when in the preferences > Performance you turn off "Live Preview"

    Translate
    enzop3653238Author
    Participant
    Mar 27, 2024 10:24 PM UTC

    no its the same, i'm on windows 

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices