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Hyunmin5D2C
Participant
April 5, 2026
Question

캐시용량 과다

  • April 5, 2026
  • 2 replies
  • 40 views

맥에서 일러스트레이터를 주로 사용하고 가끔 포토샵을 사용하는데 사용자 폴더가 과도하게 용량이 큽니다

다른 프로그램은 사용안해서 어도비프로그램이 확실합니다 라이브러리 캐시 항목이 232기가로 되어있는데 이건 어떻게 처리할수 있나요? 들어가서 개별폴더를 확인해보면 용량큰항목이 안보입니다

그리고 인터넷 연결이 매번 안되는 상황이라 업데이트 이전에는 가끔만 인터넷 연결후 구독확인을 요청했는데 지금은 매번 인터넷을 연결안하면 사용이 불가한거 맞나요? 그리고 이전에는 그러지 않았는데 매번 실행할때마다 앱 데이터에 접근하는 것을 허용해줘야합니다

    2 replies

    Anubhav M
    Community Manager
    Community Manager
    May 5, 2026

    Hello ​@Hyunmin5D2C 

     

    I’m sorry to hear about your experience. I hope the problem is resolved by now. If not, please try to manually reset Illustrator's preferences and check if it helps:

    • Close all Adobe applications.

    • Go to the following locations

    • ~/Library/Caches

    • ~/Library/Application Support/Adobe

    • ~/Library/Preferences

    • Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 30 Settings folders to Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 30 Settings.old

    • Launch Illustrator from the Creative Cloud.

     

    Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:

     

     

    Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders if you want. The location is mentioned above.

     

    Looking forward to hearing from you.
    Anubhav

    kglad
    Community Expert
    Community Expert
    April 6, 2026

    post this in the ai forum, https://community.adobe.com/questions-652

     

    and change your title slightly to avoid a duplicate post error.