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Participant
March 26, 2025
Answered

strange error when starting illustrator beta

all adobe programs have been updated. 

 

error still occurs.

 

program still works, though. 

Anubhav M
Anubhav MCorrect answer
Community Manager
March 27, 2025

Hello @Orange_DTLA,

Could you try moving the Startup Scripts CC folder to the desktop and then relaunching Illustrator to see if it helps?

Looking forward to hearing from you.
Anubhav

5 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
March 27, 2025

Hello @Orange_DTLA,

Could you try moving the Startup Scripts CC folder to the desktop and then relaunching Illustrator to see if it helps?

Looking forward to hearing from you.
Anubhav

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Participant
March 27, 2025

That worked!

Thank you very much 🙏

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Participant
March 26, 2025

Error also happens in regular illustrator (updated to the latest version).

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kglad
Community Expert
Community Expert
March 27, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
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Participant
March 26, 2025

i also found an issue where illustrator beta won't scale to proportion when holding shift. 

 

yes, my shift key works.

 

OS:  Windows 10 (latest version)

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