strange error when starting illustrator beta

5 replies
220 views
Translate

all adobe programs have been updated.

error still occurs.

program still works, though.

Others

Anubhav MCorrect answer

Community Manager

Hello @Orange_DTLA,

Could you try moving the Startup Scripts CC folder to the desktop and then relaunching Illustrator to see if it helps?

Looking forward to hearing from you.
Anubhav

Anubhav M

Correct answer

Community Manager

Hello @Orange_DTLA,

Could you try moving the Startup Scripts CC folder to the desktop and then relaunching Illustrator to see if it helps?

Looking forward to hearing from you.
Anubhav

Translate

O

Orange_DTLAAuthor

Participant

That worked!

Thank you very much 🙏

Translate

O

Orange_DTLAAuthor

Participant

Error also happens in regular illustrator (updated to the latest version).

Translate

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

Translate

O

Orange_DTLAAuthor

Participant

i also found an issue where illustrator beta won't scale to proportion when holding shift.

yes, my shift key works.

OS: Windows 10 (latest version)

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.