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Participant
March 26, 2025
Answered

strange error when starting illustrator beta

  • March 26, 2025
  • 3 replies
  • 188 views

all adobe programs have been updated. 

 

error still occurs.

 

program still works, though. 

Correct answer Anubhav M

Hello @Orange_DTLA,

Could you try moving the Startup Scripts CC folder to the desktop and then relaunching Illustrator to see if it helps?

Looking forward to hearing from you.
Anubhav

3 replies

Anubhav MCommunity ManagerCorrect answer
Community Manager
March 27, 2025

Hello @Orange_DTLA,

Could you try moving the Startup Scripts CC folder to the desktop and then relaunching Illustrator to see if it helps?

Looking forward to hearing from you.
Anubhav

Participant
March 27, 2025

That worked!

Thank you very much 🙏

Participant
March 26, 2025

Error also happens in regular illustrator (updated to the latest version).

kglad
Community Expert
Community Expert
March 27, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
Participant
March 26, 2025

i also found an issue where illustrator beta won't scale to proportion when holding shift. 

 

yes, my shift key works.

 

OS:  Windows 10 (latest version)