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Turntable feature missing in Illustrator Beta 29.9.14 (Mac, English UI)

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Hello,

I’m currently using Adobe Illustrator 29.9.14 (Beta) on Mac with English UI.
Although this is the correct build where the Turntable feature should be available, I cannot see the Turntable button in the Control Bar or Properties panel, even when an object is selected.

Interestingly, when I install Illustrator Beta in Korean language UI on another computer, the Turntable feature appears as expected. So it seems to be an account/language flag issue.

Could you please confirm if Turntable is only enabled for certain regions or accounts, and if so, could you enable it for my account as well?

Thank you.

How to

Jess TelmanikCorrect answer

Community Expert

Hi @ChristinaKazagli!
Project Turntable is only available in the Beta build and has not yet been added to 30.0. It can be located in the areas in the attached screenshot. I hope this helps!

C

ChristinaKazagli

Participant

Hello, in my company's illustrator version i cannot see turntable. I tried re-installing, closed and re-opened, simple lines. I am using illustrator version 30.0, the newest one. Everything is grouped, but no turntable option either on the properties panel or the top bar 😕😕 We have the full business license with everything included in!

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Jess Telmanik

Correct answer

Community Expert

Hi @ChristinaKazagli!
Project Turntable is only available in the Beta build and has not yet been added to 30.0. It can be located in the areas in the attached screenshot. I hope this helps!

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ChristinaKazagli

Participant

Ok, I see! Thank you, so hopefully we will have it in the next big update i suppose!

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herwakong

Participant

Hi, there. I also have no turtable on version 30.0.48, too.

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H

herwakong

Participant

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Smriti Capoor

Hello @herwakong can you please confirm if this is a vector? Also, you should see Turntable under the Generative's submenu of the Object menu that you have shown in the screenshot.

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Smriti, Product Marketing, Adobe Illustrator

A

Aimee38157675n70n

Participating Frequently

Im also having the issue. My item is grouped, but not turntable option is there. I'm from UK and have the full adobe package subscription.

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Jess Telmanik

Community Expert

Hi @Aimee38157675n70n you can locate the Turntable Button in the top menu bar.

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Aimee38157675n70n

Participating Frequently

Thank you, i couldnt see it on the bar, but i did fin it on the properties panel in the end. 🙂 Such a fun tool!!

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friederikg2857245

Participant

Also having same issue

I have the 30.0 version

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Smriti Capoor

@aishwaryagadodia369

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Smriti, Product Marketing, Adobe Illustrator

Smriti Capoor

Hello @ColbyFulton would you be open to connecting on a 1-on-1 call to share your feedback with Turntable so far?

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Smriti, Product Marketing, Adobe Illustrator

sophieu74437639

Participant

I'm having this same issue! How do we fix please?

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Smriti Capoor

Hello @jay_kang2446 / @Pedro382711029p7t can you please confirm if it started to work for you?

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Smriti, Product Marketing, Adobe Illustrator

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aishwaryagadodia369

Adobe Employee

@jay_kang2446 Thanks for reporting this issue. Could you please help confirm a few details so we can investigate further:

1. Are both machines in the same region and logged in with the same account?

2.The beta is currently available to all accounts. If you haven’t already, could you try relaunching Illustrator on the machine where Turntable is not accessible and test again?

3.Can you share the machine configuration of the system where Turntable is not working?

4.If possible, please provide a short screen recording of the issue for better clarity.

Thanks,
Aishwarya

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