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Samantha35440058nb7s
Participant
February 13, 2024
Answered

3D Object (beta) says "your configuration doesn't meet the requirements"

  • February 13, 2024
  • 1 reply
  • 292 views

When trying to use 3D objects (beta), the plus sign can't be clicked and instead says "Your configuration doesn't meet the requirements. Check the documentation for more information." How do I check the documentation? Or are there any other ways I can use this tool? I am using a macbook (Monterey), and version 4.3.0 of 3D Sampler.

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Correct answer Cyril Dellenbach

Hello Samantha,

 

Here's the documentation page about the system requirement. Unfortunately, without meeting the minimum hardware requirement, I'm afraid there's nothing we can do.

 

Regards,

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity ManagerCorrect answer
Community Manager
February 14, 2024

Hello Samantha,

 

Here's the documentation page about the system requirement. Unfortunately, without meeting the minimum hardware requirement, I'm afraid there's nothing we can do.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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