Questions

Hello, I’m running into an issue with the Substance 3D Sampler being unable to get past the splash screen. I’ve tried the latest version, version 5.0, and one of the 4.X versions and had the same issue on all of them. Until today when I immediately ran into the issue, I don’ think I had ever installed or launched Substance 3D Sampler before, and I did restart my PC between installations for both Sampler and Nvidia drivers.I tried deleting the contents of C:\Users\username\AppData\Roaming\Adobe\Adobe Substance 3D Sampler as mentioned in this thread,but the issues persisted.Here are some hardware/software specs as well as my log file.AMD R9 7950X3D, RTX 5080Using the latest Nvidia studio drivers, version 591.74Windows 11 Pro 25H2 , OS build 26200.7623

OK so I've been using sampler 30 for months now and I have test it extensively for hours on the most recent version of sampler as well as the other versions after 4.1.1. These three materials were created using image to material and the version 4.1.1.  After hours and hours of fiddling and playing around with the new options 5.1.0 gives us.. It gives us the options to choose what material we are scanning. For instance ground, ceramic, cement, etcetera. And each one of these are simply inferior to the 4.1.1 version of image-material scan. It did not have a specification for the material you were scanning. (by scanning I'm simply I2M). These results are profound we terrible and having just finished comparing the versions yet again I find it no easier to use and are as good as the I2M in Sampler v4.1.1. Please give us your have a "none" category. Bring back the I2M of S3Dv4.1.1 please. 

I have an educator account and am preparing to teach a game class next semster. I just learned that I can generate 3D models from photos using Substance 3D Sampler which would be great for my students. I downloaded Substance 3D Sampler but for some reason the actual procesture to convert images to a 3D Capture procedure is greyed out in the interface. Am I missing a step or did Adobe deactiveate this function from the software? It would be super useful it if worked.Thanks

Sampler is not loading anymore after a crash on Windows 10. I've tried un-installing through Adobe CC, re-installing, restarting, using IObit to uninstall again, re-install again and I'm unable to launch the program. Pretty much stuck. Any help is appreciated!

Im creating basic image to texture fabrics for renderings of furntiure. Really only need diffuse, specular, roughness and normal. I think im missing something. I can't ever seem to get the vivible pattern to go away.  Tech notes:- Mac studio with M1 Sonoma 14.6.1. Any tips? Thanks,MDW

A couple month ago I tried to use Sampler AI  to do something I codn't find in texture libraries . A racing track curbs.  Got nothing  really useful unfortunately  , always wrong scale, never an exact size I ordered. Tried to turn actual photo  into material - Sampler did it  no better than old style crazy bump . Brighter pixels are  higher and that's all .         Tried it for  a grass edge , a bit better  but still quite bad .  I very much would like to figure out what   kind of materials and in what cover scale  it is trained to work ? I see it works nice for small 1x1m  textures of artificial materials with man made  patterns .  Right?   Would it be a better idea  to generate  an image of proper size  in Photoshop   or elsewhere  and bring  to Sampler  for image to material AI only?  It seems as

Hello Adobe Support,I have been experiencing a persistent issue with Substance 3D Sampler 5.x on my system, and after extensive troubleshooting with NVIDIA support, the issue still remains unresolved.Problem Summary:Sampler 5.x works correctly right after a clean Windows installation.After 1–2 weeks of use, the application suddenly fails to launch.Version 4.5.2 works without any issues.Event Viewer consistently shows errors related to vulkan-1.dll during the crash.The issue only affects Adobe applications (Sampler and Designer). All other games and applications using Vulkan run without any problems.Steps Already Taken:Multiple clean driver installations (both Studio and Game Ready drivers, using DDU and NVIDIA Cleanup Tool).Tested on both Windows 10 and Windows 11 – same issue occurs.Performed multiple full OS reinstalls (4+ times) and confirmed the same pattern:Works after a fresh install → fails to launch after some time.Tried with offline local Microsoft account (not cloud-linked).D

I have been capturing materials with the z captis scanner.  While I dont have a lot of experience with sampler, I have been using substance and designer for a few years.  I get this extremely odd error when I try applying the auto tiling feature to my scanned materials - all colors are converted to red in some way (attached examples)I cant tell if this is an issue with captis, sampler or maybe even my graphic card.  Im using the latest version of sampler and I checked that I have the latest updated drivers for my graphic card.

I am creating a material from an image of a megascans rock, then exporting Unity HD Standard material maps.  For some reasons, the basecolor map is much darker than the original image and is unsuble in unity for that reason.  The weird thing is that out of about 10 images, this is happening to 6 of them and the other 4 Re exporting with the normal color vibrance as the original.  What would make a basecolor/diffuse/albedo map export darker?  I tried numerous export settings of PNG, Targa and JPEG and every preset exports these dark basecolor images.  Any help would be greatly appreciated!  Thanks.

Hello, Thanks in advance for any quick steps on how to make a wood floor cheveron pattern in sampler? Please note that I downloaded a non pattern .sbsar wood from substance source, and I want to make that into a Cheveron Wood Pattern.  Attached in an example of the chevron pattern. Thanks,Sandra

Hello,After updating to Substance 3D Sampler 5.1, I noticed that the 3D Capture feature is now disabled with the message “The 3D capture feature is no longer supported.” What makes this even more confusing is that the Creative Cloud product page for Sampler still lists 3D Capture as a main use case, complete with description and promotional images — which suggests it’s still available in the latest version, while it’s not. To make things worse, there’s currently no official way to install version 5.0 (or earlier) anymore:The “Other Versions” option in Creative Cloud doesn’t list it.The Help Center has no download links for older installers. Why the 3D Capture feature has been disabled?Can you provide an official way for users to install Sampler 5.0 (or earlier) if they still need 3D Capture? This would help a lot of users who rely on this workflow. I already posted a short comment under the “Substance 3D Sampler 5.1 has just been released!”

Align matterials patterns by painting is created.  Get error after adding Auto Tilling. What is going wrong? Do i need to use it after importing Material?   Also how this work? If you're planning to create a tiling material from an image, it's better to use the Auto Tiling filter first, and then use the Image to Material filter.    

hello, ive come across an issue regarding importing/viewing materials inside of sampler, like others i too was also effected by the nvidia driver problem, im wondering if its still because of that? ive tried exporting the material to see if anything got exported and only got a roughness mapthxs 

Is it possible to create translucent materials in Sampler? I have set the translucency slider to 1 with path tracing enabled but nothing happens? 

I am trying to use the API to automate processing of a directory containing some images. I need to set the category under the "basic parameters" section. How can this be accomplished?  

Is it too much to ask to have some updated tutorials to help learn this software? There seems to be so many differences (and bugs) between those from 2 years ago now. I'm trying to follow along to the 'official' tutorials on the Adobe channel - I can figure my way around some of the changes but not others. For example - this tutorial that uses the pattern filter - the filter looks completely different with none of the options shown available. I realise I can use the texture generators but they are not giving the same results. Honestly, this could be brilliant software but it's being let down because of out of date resources. What version of Sampler was used for these videos? https://www.youtube.com/watch?v=LXm6e6l5vhw

HiI finally got around to taking a deeper dive into Sampler - first impressions were it looked amazing, fairly simple just what I needed for my 3d work. So far it's been pretty dissapointing!A major problem I have is that the texture generators are just so buggy - for example: I create a parquet floor, the default pattern shows up fine but when I select Herringbone I get nothing, the maps are blank. Every time I try to select a generator for either a mask, roughness map, normal map etc. I just get nothing - what gives???!!!I've got the latest Sampler version and I'm using 2 different computers. I decent spec PC and a 2023 Mac Mini M2 Pro. Same problem on both. Any help greatly appreciated, thanks Steve

Where did I find a course that taught me how to use Substance Sampler properly?The scarce (and often old) tutorials from ADOBE alone are not enough.

I am trying to reproduce the jockey in the image in 3D. I managed to get her into 3D form, I even got her boots and pants done, I've run into problems trying to get her silks done. I found the fabric jockey silks are made of - the lyrca - and even created the pattern I want with the colors I want, but I cannot figure out how to get that pattern onto the lycra and the lycra into the silks without the squares becoming all distorted. Any help would be MUCH appreciated. Im very new to this and Adobe has been no help at all. Support has disconnected me three times now and never delivered a promised return phone call. 

I am struggling to find anything I would be doing with Sampler.  Pretty much everything is easier elsewhere for my taste?   Today I tried color replace.   Have a photogrammetry piece  I need to extend  to cover bigger  area  and wanted just to swap image elements colors to be not 100% clone . But there is  no advanced AI masking to do it .  Like in Photoshop.   Tried content aware fill.   Also better in Photoshop.    Tried Ai generation  textures -  getting nothing I actually needed , always something  super repeating  or unrelated.       Are there any specific subjects or workflows where Sampler is great ?    I'v never tried embroidery  . Is this the thing ?     Can anyone share an experience of what was easy and good looking straight from Sampler? 

Hello, I use adobe's 3D substance sampler to create materials in junction with blender because I'm also a photographer and I like that you can use your own photos and its pretty fast. I have a macbook air with a m2 chip, it's always worked until recently when I've been getting a hardware compatibility issue. I have my mac updated (I still had an error before updating), and I have the latest update for sampler installed. My computer should be able to work with my OS and GPU as stated on the website as well as creative cloud, but the program is extremely buggy and doesn't seem to be working but I can't troubleshoot the issue. 

Hello, I'm new to Substance 3D sampler and would love to find some up to date tutorials to learn it.I'm using version 5.0.1 and choose the Materials in minutes option from the home screen.I was trying to follow the tuorial named 'Parquet Material In Minutes with Substance 3D Sampler'The fellow starts with a base material called 'Oak wood' from the starter assets but when I try to find it, it is not there! I'm baffled, whats the point of Adobe showing a tutorial that I cannot follow.Any help would be gratefully appreciated.ThanksPaul

Hello there, i searched in the export documentation section but i found nothing relevant, i would like to know what type of texture is being generated by each channel and if it is possible to edit the outputs, as example i just exported a base color map and the output is an 8 bit file, but whats the color profile? and an output normal map apparently creates a 16 bit output file, and this change from channel to channel, how do i know if a channel is being exported as linear or is gamma corrected? I'm using the Default export preset.

Dear Adobe Community,I am a textile graphic designer and a beginner in Substance 3D. I would like to apply rhinestones and caviar beads to my artwork. Could someone please guide me on how to achieve this?Thank you in advance for your support.

Hi, I'm trying to write a script to process some images but I'm finding the whole process very difficult. My script isnt working and to debug it I do Help->export log and then open the log file and scroll to the bottom. Running the script via console using`"C:\Program Files\Adobe\Adobe Substance 3D Sampler\Adobe Substance 3D Sampler.exe" --run-script <script.py>` doesnt work. I just want to write a script that batches a set of images in a directory through a material asset and exports the result. This is what I have so farimport substance_sampler as ssa from random import randrange from pathlib import Path IMAGE_PATH = "C:/Users/sava/Maps" OUTPUT_PATH = "C:/Users/sava/Output" input_images = Path(IMAGE_PATH).glob("*.jpg") my_asset = ssa.get_selected_asset() my_asset_layers = my_asset.get_layers() #Go through the layers list for layer in my_asset_layers: # find input image layer if layer.type is ssa.layer_image_import: # go through all our input images