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R
RomanYa
Participant
July 4, 2026
Answered

Normal to height comes out smooth with no details in substance sampler, why?

  • July 4, 2026
  • 1 reply
  • 47 views

Normal to height comes out smooth with no details in substance sampler, why?
There aren't too many options I can fiddle with so why am I losing all the details?
Thanks!

 

    Correct answer Marion3D

    Hey ​@RomanYa !

    I did some tests and the issue is coming from the green background!
    If you had the possibility to remove it it would work normally, but the filter is not made with that color in mind for the normal map and it is affecting the results greatly

    Best,
    Marion

    1 reply

    Marion3D
    Community Manager
    Marion3DCommunity ManagerCorrect answer
    Community Manager
    July 8, 2026

    Hey ​@RomanYa !

    I did some tests and the issue is coming from the green background!
    If you had the possibility to remove it it would work normally, but the filter is not made with that color in mind for the normal map and it is affecting the results greatly

    Best,
    Marion

    R
    RomanYaAuthor
    Participant
    July 10, 2026

    Thank you, that was the issue. for some reason the background color interferes with the normal to height layer process. just exported it with the normal background and it works!

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