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Participant
Nov 4, 2025 8:51 PM UTC
Answered

Substance sampler not available?

I have an educator account and am preparing to teach a game class next semster. I just learned that I can generate 3D models from photos using Substance 3D Sampler which would be great for my students. I downloaded Substance 3D Sampler but for some reason the actual procesture to convert images to a 3D Capture procedure is greyed out in the interface. Am I missing a step or did Adobe deactiveate this function from the software? It would be super useful it if worked.

Thanks

Marion3D
Marion3DCorrect answer
Community Manager
Nov 5, 2025 8:16 AM UTC

Hi Timothy,

We have decided to re-center Sampler around the creation of material digital twins, and removed the photogrametry option in Sampler 5.1

We did not feel like the quality of the output was good enough for what our customers could expect, and recentering around material digitization allows us to concentrate our effors on what brings the most value to our users

3 replies

Marion3D
Community Manager
Marion3DCommunity ManagerCorrect answer
Community Manager
Nov 5, 2025 8:16 AM UTC

Hi Timothy,

We have decided to re-center Sampler around the creation of material digital twins, and removed the photogrametry option in Sampler 5.1

We did not feel like the quality of the output was good enough for what our customers could expect, and recentering around material digitization allows us to concentrate our effors on what brings the most value to our users

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Delightful_Rainbow8388
Participating Frequently
Oct 27, 2026 8:40 AM UTC

Hi Marion,  We understand the decision to focus Sampler on material digital twins and remove photogrammetry in 5.1.

The issue for us is that photogrammetry is part of our current workflow, so we’ve stayed on the older version. We’d also like to use the new features in 5.1 and later versions, but running two versions in parallel isn’t practical for us.

So the key question for us is: is there any option that would let us keep the photogrammetry capability while using Sampler 5.1 and later versions, rather than having to choose between the two? For example, a supported bridge/plugin/API, a legacy option, an official parallel-use path, a transition period, or a recommended alternative workflow. Happy to discuss further.

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Marion3D
Community Manager
Community Manager
Oct 29, 2026 2:44 PM UTC

Hi ​@Delightful_Rainbow8388 , unfortunately there is no way that would make that possible, I’m sorry this is making things complicated for you and your class!

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