Accidentally uninstalled Alchemist now cant find Sampler Installer

5 replies
365 views
Translate

Hi All,

I accidentally uninstalled Alchemist (Indie License) now I cant find the Sampler Installer to update to - can someone tell me how I sort this out?

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.

Baptiste_Substance_3DCorrect answer

Community Manager

Hello,

Next time you can go to https://www.substance3d.com, click on My licenses and log in with your Allegorithmic account.

Then on the "Licenses" tab, you will find links of all your available software.

Best

Nancy OShea

Community Expert

[Moderator moved from Using the Community (forums) to Substance 3D Sampler.]

Translate

Nancy O'Shea— Product User & Community Expert

SandMan1001Author

Participant

I figured it out. I had to go into Paypal find my invoice from ALlegorithmic which had a link to the Allegorithmic site. When I clicked the link it took me to the adobe store where I could see my licenses that are the old Allegorithimic ones. From there I was able to download the installer and use my license key to activate it. Convoluted but all sorted.

Translate