Accidentally uninstalled Alchemist now cant find Sampler Installer

Forum|Forum|4 years ago
November 5, 2021
2 replies
346 views

Hi All,

I accidentally uninstalled Alchemist (Indie License) now I cant find the Sampler Installer to update to - can someone tell me how I sort this out?

Thanks

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Correct answer Baptiste_Substance_3D

Hello,

Next time you can go to https://www.substance3d.com, click on My licenses and log in with your Allegorithmic account.

Then on the "Licenses" tab, you will find links of all your available software.

Best

Nancy OShea

Community Expert

[Moderator moved from Using the Community (forums) to Substance 3D Sampler.]

Nancy O'Shea— Product User & Community Expert

SandMan1001Author

Participant

I figured it out. I had to go into Paypal find my invoice from ALlegorithmic which had a link to the Allegorithmic site. When I clicked the link it took me to the adobe store where I could see my licenses that are the old Allegorithimic ones. From there I was able to download the installer and use my license key to activate it. Convoluted but all sorted.