B2M keeps loading

It keeps going in circle.. I am unable to upload any picture.

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asayeed95Correct answer

Participant

I figured it out. I think there might have been a glitch. I had to reinstall the application and now it works. Thanks for reaching out so quick

asayeed95AuthorCorrect answer

Participant

I figured it out. I think there might have been a glitch. I had to reinstall the application and now it works. Thanks for reaching out so quick

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Community Manager

Hi,
Can you send a log so I can look further on the issue?

Follow those steps to do so: https://substance3d.adobe.com/documentation/sadoc/exporting-the-log-file-188974570.html

Thank you

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