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JW5C0A
Participating Frequently
October 11, 2021
Answered

Base Material

Along with my previous post about slow Sampler, the base material is not added when selected from the impot menu. I would like to start a brand-new installation; how do I remove all Sampler data files? Maybe this will correct my issues. Thanks,

John

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Baptiste_Substance_3D
Baptiste_Substance_3DCorrect answer
Community Manager
October 11, 2021

The application files are saved in:

- %APPDATA%/Roaming/Adobe/Adobe Substance 3D Sampler (if you're using Creative Cloud Desktop to install Sampler)

- %APPDATA%/Roaming/Allegorithmic/Adobe Substance 3D Sampler (if you're using substance3d.com to install Sampler)

 

 

2 replies

Baptiste_Substance_3D
Community Manager
Baptiste_Substance_3DCommunity ManagerCorrect answer
Community Manager
October 11, 2021

The application files are saved in:

- %APPDATA%/Roaming/Adobe/Adobe Substance 3D Sampler (if you're using Creative Cloud Desktop to install Sampler)

- %APPDATA%/Roaming/Allegorithmic/Adobe Substance 3D Sampler (if you're using substance3d.com to install Sampler)

 

 

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JW5C0A
JW5C0AAuthor
Participating Frequently
October 11, 2021

Thanks, that did the trick! Settings back to normal.

Thanks again,

John

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