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JW5C0A
JW5C0A
Participating Frequently
Oct 11, 2021 1:50 AM UTC
Answered

Base Material

Along with my previous post about slow Sampler, the base material is not added when selected from the impot menu. I would like to start a brand-new installation; how do I remove all Sampler data files? Maybe this will correct my issues. Thanks,

John

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    Baptiste_Substance_3D
    Baptiste_Substance_3DCorrect answer
    Community Manager
    Oct 11, 2021 12:32 PM UTC

    The application files are saved in:

    - %APPDATA%/Roaming/Adobe/Adobe Substance 3D Sampler (if you're using Creative Cloud Desktop to install Sampler)

    - %APPDATA%/Roaming/Allegorithmic/Adobe Substance 3D Sampler (if you're using substance3d.com to install Sampler)

     

     

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    2 replies

    Baptiste_Substance_3D
    Community Manager
    Baptiste_Substance_3DCommunity ManagerCorrect answer
    Community Manager
    Oct 11, 2021 12:32 PM UTC

    The application files are saved in:

    - %APPDATA%/Roaming/Adobe/Adobe Substance 3D Sampler (if you're using Creative Cloud Desktop to install Sampler)

    - %APPDATA%/Roaming/Allegorithmic/Adobe Substance 3D Sampler (if you're using substance3d.com to install Sampler)

     

     

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      JW5C0A
      JW5C0AAuthor
      Participating Frequently
      Oct 11, 2021 5:08 PM UTC

      Thanks, that did the trick! Settings back to normal.

      Thanks again,

      John

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