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KevCookiesUnited
Participant
November 8, 2021
Answered

Can't pan or center material in Viewport

I can pan the object only, so the middle mouse button just rotates the object and doesn't center the material sphere in the view. The sphere with my b2m material is pinned to the top right corner of the viewport. I'm on macOS Catalina 10.15.7 and I just installed substance sampler today. 

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KevCookiesUnitedCorrect answer
Participant
November 8, 2021

This issue resolved itself by restarting the process and creating a new file. I would send the log as it happened a few times in a row with new projects but as I can't replicate the issue I can't create a log to send. If it happens again I"ll share that with the community. Thanks!

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7 replies

OutofPix3ls
Participant
December 30, 2022

Facing the same issue now. Installed today. Restarted program multiple times and created new project files and is stuck with the material in the corner of the viewport

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Kevin_CraftedMagic
Participant
January 3, 2023

For me, the issue was resolved by switching which monitor i'm trying to utilize on a two monitor setup. Unplug one of the monitors and see if that changes anything..

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KevCookiesUnitedAuthorCorrect answer
Participant
November 8, 2021

This issue resolved itself by restarting the process and creating a new file. I would send the log as it happened a few times in a row with new projects but as I can't replicate the issue I can't create a log to send. If it happens again I"ll share that with the community. Thanks!

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    LoryAline
    Community Manager
    LoryAlineCommunity Manager
    Community Manager
    November 9, 2021

    Great, thank you for helping us improving our software!

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    LoryAline
    Community Manager
    LoryAlineCommunity Manager
    Community Manager
    November 8, 2021

    Hi,

    Welcome to community!

    Can you share with us your log file please?

    https://substance3d.adobe.com/documentation/sadoc/exporting-the-log-file-188974570.html

    Thank you.

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    ipgdinka
    Participant
    November 1, 2022

    Has there been a solution to this as I am currently having issues now. I just installed it today to have a chance to play with it. I have closed the program and started a new file with no changes. As well as restarted my computer. whe I press "F" to focus it oes tot he corner instead of centering.

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    LoryAline
    Community Manager
    LoryAlineCommunity Manager
    Community Manager
    November 2, 2022

    Hello,
    Can you share your logfile?
    https://substance3d.adobe.com/documentation/sadoc/search?q=log

    Thank you

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