Skip to main content
Known Participant
January 7, 2024
Question

material settings not ticked

  • January 7, 2024
  • 2 replies
  • 750 views

Hi, just wondering if you can help. Everytime I try to export a Substance 3D Sampler file in the export window under general settings, the mesh settings section is selectable but the material settings isn't ticked and I cant select anything (this seems to happen everytime, and I have watched videos on YouTube and it works with everyone else).

 

I have included two screenshots

 

Also when i use the image to material (AI powered) option it either makes the textures completely different or put weird dark shapes, makes it darker and seems to lower the resolution on the face of the object. I'm sure there must be settings, but as you will see on the sample to the right there seems to be artifacts and I can't remove them.

 

Thank you for your help in advanced

This topic has been closed for replies.

2 replies

Cyril Dellenbach
Community Manager
Community Manager
January 10, 2024

Hi @LeesVisuals,

 

Thanks for the message.

 

This is in fact the expected behavior. For the export of 3D models, some format have textures embed inside the file (such as USD, USDZ, GLB, etc.) and other have not. Therefore, some format have the material settings enabled and some haven't.

 

 

Regarding the Image to Material, it wasn't intended to be used on UV set textures, but on real life pictures, so the result can be a bit unpredictable. In addition, I2M has a Delighting feature for removing shadows and I'm pretty sure this is the current issue right here.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Ares Hovhannesyan
Community Expert
Community Expert
January 10, 2024

I can see Mesh section for your file.

Known Participant
January 10, 2024

Thats strange it doesnt show on mine. What is the best file type to use?

Ares Hovhannesyan
Community Expert
Community Expert
January 7, 2024

Can you share your Sampler file or describe steps how you create Sampler file?. Also please share your image file (the one for creating Ai Material) for testing. Thanks 

Known Participant
January 9, 2024

Is it because I don't have Stager installed, also when I export it to Painter the texture/resolution is lowered.

 

When hovering to export it to stager it says to send materials and enviroment light to install Stager. I have attached one file.