Sampler crashes INSTANTLY

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Bugs & Crashes

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Baptiste_Substance_3DCorrect answer

Community Manager

Can you also try to rename or delete the following folder and then launch Sampler?

~/Library/Application Support/Adobe/Adobe Substance 3D Sampler

Baptiste_Substance_3D

Community Manager

Hello,

Thanks for reporting the issue.

When re-launching Sampler after your crash, did you send a crash report?

Thanks

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Baptiste_Substance_3D

Correct answer

Community Manager

Can you also try to rename or delete the following folder and then launch Sampler?

~/Library/Application Support/Adobe/Adobe Substance 3D Sampler

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nanomammothAuthor

Participating Frequently

That file/folder didn't exist. Next idea?

How do I send the crash report? I dont see a link or button to do so on the repoprt itself. Sometimes crash reports have a send to apple button, but this has nothing. The file/folder didn't exist.

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