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JW5C0A
JW5C0A
Participating Frequently
January 1, 2022
Answered

Sampler will not launch.

All of a sudden Sampler will not launch, from Creative Cloud or from the start menu. Painter & Designer will launch. I uninstalled Sampler and reinstalled with the same results.

Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.50 GHz
Installed RAM 32.0 GB 
Graphics NVidia RTX 3060
Windows 11 Home
1-1TB SSD, 2TB HD X 2

Thanks, John

 

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    JohnnyC1
    JohnnyC1Correct answer
    Participant
    January 4, 2022

    After a full reinstall, all is working as advertised. And yes, all drivers are up-to-date, it's a new desk top.

     

    John

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    3 replies

    LoryAline
    Community Manager
    LoryAlineCommunity Manager
    Community Manager
    January 4, 2022

    Hi,
    Are your drivers up to date? 
    Or did you updated it recently? 

     

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    JohnnyC1
    JohnnyC1Correct answer
    Participant
    January 4, 2022

    After a full reinstall, all is working as advertised. And yes, all drivers are up-to-date, it's a new desk top.

     

    John

    Translate
    LoryAline
    Community Manager
    LoryAlineCommunity Manager
    Community Manager
    January 4, 2022

    Good to ear! 
    Enjoy 3D Sampler !

     

    Lory

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