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Participant
May 28, 2025
Question

Substance sampler not working with macbook air m2

  • May 28, 2025
  • 2 replies
  • 146 views

Hello, I use adobe's 3D substance sampler to create materials in junction with blender because I'm also a photographer and I like that you can use your own photos and its pretty fast. I have a macbook air with a m2 chip, it's always worked until recently when I've been getting a hardware compatibility issue. I have my mac updated (I still had an error before updating), and I have the latest update for sampler installed. My computer should be able to work with my OS and GPU as stated on the website as well as creative cloud, but the program is extremely buggy and doesn't seem to be working but I can't troubleshoot the issue. 

2 replies

Cyril Dellenbach
Community Manager
Community Manager
May 28, 2025

Hi @tigereyes222,

 

What's the error you're getting? Did these bugs/lags appear after a specific Sampler's update?

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
kglad
Community Expert
Community Expert
May 28, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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