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Wanted31693051lt2e
Participant
August 15, 2023
Question

14 days Trial gone after update after 2 days

  • August 15, 2023
  • 1 reply
  • 249 views

Hi guys, i installed Beta version August 13.  Tonight, on startup , tells me that my Trial period is over...

Did i miss something  ?

 

Thanks for your time

Regards

WCells

    This topic has been closed for replies.

    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    August 16, 2023

    If you have a valid subscription olease take a look here: Purchased Creative Cloud apps appear as trial versions (adobe.com)

    If this doesn't help, please try to reset the preferences of Photoshop using the steps described here:

    https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

    Please backup your settings before resetting the preferences. You can check:

    https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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