Skip to main content
Participant
June 14, 2024
Question

A Aba de Instalação Beta sumiu

  • June 14, 2024
  • 5 replies
  • 504 views

Voltei a assinar o Plano Adobe esse mês e a aba de instalar o photoshop beta sumiu. Agora aparece somente a aba Pré-lançamento, mas não estou mais acessando o Beta para download.

Inclusive quando are o Photoshop, ele me sugere que eu instale o Beta para testar, contudo ao cluclar no link de download, abre a tela inicial do Creative e nada aparece. Estou usando um Macbook pro M1

5 replies

Participant
November 13, 2025

O meu Macbook Air M1, está com o mesmo problema. Já tentei de tudo, fechei abri, reinstalei, até entrei em contato direto com a equipe da Adobe, entraram em conexão remota e ainda assim não resolveu. Não sei mais o que fazer!
"My Macbook Air M1 is having the same problem. I've tried everything: closing and reopening it, reinstalling, even contacting the Adobe team directly, they connected remotely, and it still didn't solve the problem. I don't know what else to do"

Trevor.Dennis
Community Expert
Community Expert
June 18, 2024

@CShubert  We see posts about 'can't see the beta tab' once a week or so would it be possible to change the order of the tabs?  Could the CC App window be made to open maximised on screen?

CShubert
Community Manager
Community Manager
June 17, 2024

Hi @Thiago Tardel38054406bgpl , please log out and then back in to your CCD app, then go to apps, then scroll along the top to beta and then share a screenshot of what you are seeing if you do NOT see this:

 

Thanks,

Cory - Photoshop Product Manager

Trevor.Dennis
Community Expert
Community Expert
June 17, 2024

I just tested this on a 14 inch MacBook Pro, and it worked exactly as I described.

Trevor.Dennis
Community Expert
Community Expert
June 17, 2024
quote

I re-subscribed to the Adobe Plan this month and the tab to install photoshop beta is gone. Now only the Pre-Release tab appears, but I'm no longer accessing the Beta for download.

Even when Photoshop is used, it suggests that I install the Beta to test it, but when I click on the download link, it opens the Creative home screen and nothing appears. I'm using a Macbook pro M1


By @Thiago Tardel38054406bgpl

 

This tends to happen when the Creative Cloud Panel does not fill the screen.  If you expand the panel I think you'll see the beta tab.