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A
alladin77
Known Participant
July 17, 2024
Question

Adding curve layer crashes photoshop

  • July 17, 2024
  • 3 replies
  • 389 views

Photoshop 25.11.0 Beta

OS Vetura 13.6.3

Macbook Pro 16in 2021 Apple M1 Pro

 

Working working, add a curve layer... photoshop is gone. Throw wacom tablet in the corner, when I cool off and open Photoshop again and add curve again - it works. This happened like 4-5 times already. Add curve - done. 

Anybody else?

3 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
July 26, 2024

Hi @Benjamin299849658jvy could you share your workflow when the crash happens... what steps you are doing?

 

1. open file

2. create curves adjustment... crash?  Is there more in your workflow?

 

Have you submitted the crash reports to Adobe via the popup that includes your email?

 

Thanks,

Cory - Photoshop Product Manager

B
Benjamin299849658jvy
Participating Frequently
September 14, 2024

Thanks for your response. Ive been submitotng crash reports on a few occasions since posting. There isnt really a repeatable circumstance to crashing. It seems to happen at random but it always happens when touching a point on a curve adjustment layer. Its been happening to me now for sic konths and not just me. Two people i work woth have rhe same issue. One is using an 16'' M1 max and the other is using an M3 14''. 

    B
    Benjamin299849658jvy
    Participating Frequently
    July 26, 2024

    I'm having the same issue. at least once a day I have a crash. It always happens when I touch the curve adjustment layer. It's driving me and a bunch of other retouchers I know mad. I've lost so much time redoing work over the last few months. Please fix this. 

    M1 Max Macbook Pro 32GB

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    July 17, 2024

    Hi @alladin77 

     

    I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html as this will help us diagnose the crash.

     

    Thanks,

    Cory - Photoshop Product Manager

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