Skip to main content
Participant
April 1, 2025
Question

Adobe Photoshop - Generative fill not working.

  • April 1, 2025
  • 5 replies
  • 387 views

Adobe Photosoph Version - 26.6.0

Windows operating system

Issue: Adobe Photoshop - Generative fill not working.

Show message: We have encountered an issue and can't complete your request at this time.

5 replies

CShubert
Community Manager
Community Manager
April 9, 2025

Hi all, checking to see if you are still having this issue or if it has not shown up again?

 

Thanks,

Cory - Photoshop Product Manager

CShubert
Community Manager
Community Manager
April 2, 2025

Hi @Chirag30650919v83q and @joiocdspsc37080059rj6w do you see the same message when using Ps release version?

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Participant
April 2, 2025

No my generative not working from last 7 days. Still today same massage come, we we have encountered an issue and can t complete your request at this time. Please try again later.

Participant
April 2, 2025

yes, after 24 hours it still doesn't work

CShubert
Community Manager
Community Manager
April 1, 2025

Hi @Chirag30650919v83q this can happen from time to time if the servers are too busy.  Do you still see this issue now, 8+ hours later?

 

Thanks,

Cory - Photoshop Product Manager