Skip to main content
Participant
September 15, 2023
Question

Aviso de que el dispositivo no tiene suficientes núcleos de CPU

  • September 15, 2023
  • 4 replies
  • 172 views

Cuando intento abrir un archivo en i-Cloud con Photoshop (Beta) me aparece un aviso de que la CPU no dispone de suficientes núcleos para abrir o editar el archivo y que sólo puedo ver o comentarlo. Esto es inexacto por que tanto la CPU como la GPU disponen de potencia suficiente

This topic has been closed for replies.

4 replies

CShubert
Community Manager
Community Manager
September 20, 2023

Ok @moi salmor, you are taking about Ps for web? Sorry we didn't catch that before, you selected Desktop as the Topic.... we have updated it now to Web.

 

  • Have you checked if you’re in incognito? Ps Web does not run in incognito.
  • Have you toggled this Chrome settings switch?
    chrome://settings/cookies -
    Set "Clear cookies and site-data when you close all windows to the ON position. 
    Open Ps Web,
    Create a new file.
  • Have you tried in Microsoft Edge?
  • Have you checked the requirements to make sure you computer is up to date?
  • https://helpx.adobe.com/photoshop/system-requirements-web.html

 

Participant
September 20, 2023
Tampoco funciona descargando el documento al hd. Es la aplicación web de Ps
porque en la aplicación de escritorio funciona correctamente
Enviado desde Outlook para iOS<>
Kevin Stohlmeyer
Community Expert
Community Expert
September 15, 2023

Hi @moi salmor try moving the file from iCloud to your local HD and open again.

CShubert
Community Manager
Community Manager
September 15, 2023

Hi @moi salmor 

Please make sure there are no issues:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.