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dkort6
dkort6
Inspiring
April 17, 2020
Answered

Beta apps are not showing up in Creative Cloud on 1 computer but do for another

Hi, using the same account, Beta Apps show up in Creative Cloud on one computer (laptop) but not my primary computer. Any trick to getting those to show up?

 

Same Creative Cloud version 5.1.0.40

Not showing on computer running macOS 10.14.3

    dkort6
    dkort6Correct answer
    Inspiring
    April 17, 2020

    I downloaded and ran a Creative Cloud Uninstaller (straight uninstall wouldn't work) then downloaded and re-installed Creative Cloud. It's shows up now.

     

    Thanks!

    View reply

    19 replies

    dkort6
    dkort6AuthorCorrect answer
    Inspiring
    April 17, 2020

    I downloaded and ran a Creative Cloud Uninstaller (straight uninstall wouldn't work) then downloaded and re-installed Creative Cloud. It's shows up now.

     

    Thanks!

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      Pieter Jan26384852mivy
      Participant
      June 15, 2023

      I had the same problem and this worked like a charm!

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      April 17, 2020

      Beta builds are being rolled out gradually. 

      See FAQ below.

      https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

       

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      Nancy O'Shea— Product User & Community Expert
      dkort6
      dkort6Author
      Inspiring
      April 17, 2020

      They were orginally slowly rolling it out but it should be all customers now since a couple weeks ago. Also, I'm using the same Adobe ID, which I'd imagine be how they were regulating the roll out (not per computer).

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      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      April 17, 2020

      You need to ask in the special Beta forum

       

      To find a forum for your program please start at https://community.adobe.com/

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      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      May 30, 2023

      You need to ask in the special Beta forum

      To find a forum for your program please start at https://community.adobe.com/

      By @John T Smith

       

      John, the only Beta forum that shows up in your list is the orphaned forum for Acrobat Reader Mobile (beta), which only has two Annoucements and one question asking why it exists. The rest of the Beta forums are hidden.

       

      Jane

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