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Known Participant
January 10, 2026
Question

Beta totally crashing

  • January 10, 2026
  • 2 replies
  • 348 views

Beta is crashing when I upload a picture (for editing).  No error messages. The app just crashes.  Production version works fine.  

2 replies

Noel Orridge
Community Manager
Community Manager
January 12, 2026

Hi charles37021301avkp! I'm sorry to hear about your issue. Could you please share how you are "uploading the pictures for editing"? Please share your entire workflow, including the stage at which the application crashes. Please also share your system information. In Photoshop Beta, from Help > System info > Copy and paste the contents into a text/Word file and attach it to your response.

 


Thanks a bunch! 

Noel
jane-e
Community Expert
Community Expert
January 10, 2026

@charles37021301avkp 

 

Are you sending crash reports to Adobe and including your email? The Photoshop team reads those.

 

Jane