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Participant
November 4, 2023
Question

Camera Raw Filter suddenly stopped working

  • November 4, 2023
  • 2 replies
  • 201 views

I am using PhotoShop Beta (25.2.0) and Camera Raw (16.0.0.1677) on a Windows 11 system.

 

Camera Raw froze while working on an image.  Photoshop recogized the error and displayed the reporting window.  Unfortunately, it is behind the Carmera Raw window so it not accessable so I am reporting the issue here.

 

I have repeated the following steps three times with the same result:

  • use the magic healing brush to remove sensor spots from the image
  • flatten the image
  • camera raw filter
    • create background mask
      • drop the exposure
      • use point color to adjust the color
    • create a brush mask
      • paint the area to be adjusted
      • decreased the texture (the slider moves)
      • tried decreasing the clarity

 

At this point all of Photoshop stops responding.  I'm not sure if the problem occurs when the texture slider loses the focus or when the clarity slider receives the focus.  BUT if I change the clarity first, it doesn't seem to be a problem.

 

This topic has been closed for replies.

2 replies

CShubert
Community Manager
Community Manager
November 7, 2023

Hi @cwflemister there was a ACR 16.0.1 update, please use your CCD app and do the update, restart your computer and let us know if this issue still persists.

 

Trevor.Dennis
Community Expert
Community Expert
November 4, 2023

I don't know if it will make any difference, but they have just released another update for the beta version.

 

Hmmm, just noticed you ACR version number, and it has not changed with the update. 

 

From what you describe, it sounds like Photoshop is properly broken, so I'd go straight to a manual Preferences reset.

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually