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Participant
May 24, 2023
Question

Can't click "Try the Photoshop (beta) app" in Creative Cloud installer

  • May 24, 2023
  • 36 replies
  • 13113 views

When I try to click the "Try the Photoshop (beta) app" button in the Creative Cloud installer under the Apps tab, it doesn't do anything. A hand icon appears when I hover over it, but clicking on the button itself does not result in any action. Please advise. Or, if there's another way to access the beta, please let me know. 

 

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36 replies

Participating Frequently
May 25, 2023

HI @Kevin Stohlmeyer - my account is a non-profit account and I think I am the only one at the organization using Adobe products, so I am not sure how to get to any Team console or anything? Same non-functioning button issue. Thanks!

Kevin Stohlmeyer
Community Expert
Community Expert
May 25, 2023

@emirianal71290381 It does - check with your plan administrator to make sure they have allowed access to Beta software.

Participant
May 24, 2023

I believe teams managed. Is this relevant? 

CShubert
Community Manager
Community Manager
May 24, 2023

Hi @Leah30044010pzor and @emirianal71290381 make sure you have active accounts in CCD.

 

https://helpx.adobe.com/photoshop/using/generative-fill

 

Kevin Stohlmeyer
Community Expert
Community Expert
May 24, 2023

Are either of you on an Enterprise, educational or Teams managed account?

Participant
May 24, 2023

Same!