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Participant
March 3, 2024
Question

can´t open ARW-files (RAW)

  • March 3, 2024
  • 1 reply
  • 125 views

no message, nothing happens

it worked and now I can´t open them

This topic has been closed for replies.

1 reply

CShubert
Community Manager
Community Manager
March 4, 2024

Hi @Tina23867248w2gx please share your workflow and what you are doing when you see this error.

 

Please update to: Adobe Photoshop Version: 25.6.0 20240229.m.2527 5f255f1 arm64

 

Are you able to open your ARW files with Ps release version, is this issue only with Ps beta?

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

Thanks,

Cory - Photoshop Product Manager