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Known Participant
October 15, 2026
Question

Can't open Photoshop Beta

Hello everyone. Although it is stated that the latest Photoshop Beta is compatible with my machine, it refuses to launch (the icon appears with a strikethrough).

I spent an hour with support—they even took remote control of my machine—but the result was no solution. Afterward, nothing; not a single message.

This support service is terrible and useless!

Has anyone else experienced issues launching the Beta on macOS 13 using an i7 processor?