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default29969019xqkd62
Participant
May 19, 2023
Question

Can't use photoshop for web

  • May 19, 2023
  • 3 replies
  • 175 views
i get a little blue notification that says i have to have a photoshop subscription, but i do have a photoshop subscription
This topic has been closed for replies.

3 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 19, 2023

You would have to contact customer support for that, but we can see that you are part of a business plan that has Ps.  The next thing is are you the admin of your computer?  If not, you would need to request access to Ps web as admins have the ability to block this.

 

S
Scott28021466mbb8
Participant
May 19, 2023

Hi Cory,

 

To the best of my knowledge I only have the one account that I use for work, how would I tell what the two accounts are?

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 19, 2023

Hi @default29969019xqkd62 we can see you have two Adobe accounts so make sure you are logged in with the correct one.

 

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