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Songvut-ACI
Participant
March 3, 2023
Answered

Canvas bacame blank when open file in Ps Beta

  • March 3, 2023
  • 2 replies
  • 520 views

Adobe Photoshop Version: 24.3.0 20230228.m.2087 d6dc4b5 x64

 

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Correct answer Erin26

Hi Songvut-ACI

Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

2 replies

bf7q5jp
bf7q5jp
Participant
March 21, 2023

That worked for me. Problem started with 24.3

    E
    Community Manager
    Erin26Community ManagerCorrect answer
    Community Manager
    March 3, 2023

    Hi Songvut-ACI

    Please go to Help > System Info and copy the information into a text file and attach it to this thread. 

    If you have an older gpu, try checking “Older GPU mode (pre 2016)” in the Preferences > Technology Previews panel.  Restart Photoshop to see if that resolves the issue.  Thank you

      S
      Songvut-ACIAuthor
      Participant
      May 17, 2023

      Thank you very much Erin26. Problem solved.

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