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Participant
May 25, 2023
Question

CC Not allowing me to update to newest Photoshop beta version

  • May 25, 2023
  • 2 replies
  • 274 views

CC Not allowing me to update to newest Photoshop beta version

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2 replies

CShubert
Community Manager
Community Manager
May 26, 2023

@Julia Verea try logging out of CCD, restart your computer, log back in to CCD and click on Check for updates in the upper right, does this work?

Are you behind a VPN? We have heard from customers that turning off VPN is then allowing the update.

 

Kevin Stohlmeyer
Community Expert
Community Expert
May 25, 2023

Hi @Julia Verea uninstall the beta you have currently running, restart your Mac and check the Creative Cloud app again.