could not complete your request because of a program error
hi there! i really need help! i tried the BETA FOR PHOTOSHOP 2023 and encountered this issue often, where i can't
- make a new document
- open a document
- save anything
which is effectively leaving me unable to use the program unless i disable my graphics card in the settings.
however, this issue has translated over to my photoshop 2023 NON-BETA copy as well. can i get some assistance? ive uninstalled/reinstalled multiple times.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c - x86
0 address: 0x00007FF6F1446431 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF6EF9D3A66 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6EF9D2DE9 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6EEEC09D4 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
4 address: 0x00007FF6EEEBFF89 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
5 address: 0x00007FF6EEEBFDE9 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
6 address: 0x00007FF6EEED20ED base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
7 address: 0x00007FF6EF9CE1B5 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6EF9D10B7 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6EF9D0A4A base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6EFA4DF86 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6F19E40F8 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
12 address: 0x00007FF6F19E418D base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
13 address: 0x00007FF6F198C050 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
14 address: 0x00007FF6F19ABFB1 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
15 address: 0x00007FF6EE3E3CEA base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6F198EA6B base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
17 address: 0x00007FF6F1A5BD72 base: 0x00007FF6ECE70000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
18 address: 0x00007FFA50C526AD base: 0x00007FFA50C40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFA51AAA9F8 base: 0x00007FFA51A50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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