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December 11, 2025
Question

Crash on Launch: Photoshop v27.1.0 - AdobeCoolType / TypeKit Loop on macOS Sequoia (M4 Chip)

  • December 11, 2025
  • 1 reply
  • 331 views

Version of the app: Adobe Photoshop 2026 (Beta) - Version 27.1.0

Platform and OS version: Mac mini (2024), Apple M4 Chip (Model: Mac16,10) macOS Sequoia (Build 25B78)

Basic steps to reproduce the problem:

  1. Clean install or update to Photoshop v27.1.0 on an Apple Silicon M4 Mac.

  2. Launch the application.

  3. The splash screen appears, identifying "Scanning for plug-ins" or "Initializing".

  4. The application crashes immediately before the workspace loads.

Troubleshooting steps already attempted (Issue persists):

  • Deleted the CT Font Cache and TypeSupport folders in ~/Library/Application Support/Adobe/.

  • Cleared the OOBE and CoreSync folders to reset licensing and syncing.

  • Disabled/Removed all cloud fonts from Creative Cloud Desktop.

  • Validated local macOS fonts via Font Book (no errors found).

  • Reset macOS font databases using sudo atsutil databases -remove.

  • Reinstalled the application multiple times.

Expected result: The application should launch successfully and load the workspace.

Actual result: The application crashes immediately on startup. The crash report consistently points to AdobeCoolType on the main thread and shows multiple TypeKitDownload threads active in the background, suggesting a conflict between the font engine and the cloud sync process on this hardware architecture.

 

1 reply

Ged_Traynor
Community Expert
Community Expert
December 11, 2025

@vincentf82348168 "Version of the app: Adobe Photoshop 2026 (Beta) - Version 27.1.0" have you tried updating to the latest Beta version, which is 27.3

December 15, 2025

I have tried version 27.3, but the issue still persists.