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hayg
Participant
June 25, 2024
Question

crashing every single time

  • June 25, 2024
  • 1 reply
  • 147 views

crashing while working on simple files 20-30mbs

getting the annoing message about AI guides, i am using gererative fill to edit skin, nail polish, but getting error message 

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1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
June 25, 2024

Hi @hayg are you using the latest Ps beta: Adobe Photoshop Version: 25.11.0 20240623.m.2675 16df996 arm64?  Are you submitting the Crash Reports when this happens?

 

Do you have the same issue with Ps release with the same file and the same workflow, or just Ps beta?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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