Download error fail from CC at 12% every time

Question

It would be great to try it, but I keep getting 'Installation failed" at the 12% download point every time (6 trys so far). I have not been able to see a problem like this elsewhere. Also no problems with the CC installation and management of full apps. My computer is more than capable of handling it and meets requirements.

Deets:

Edition Windows 11 Pro
Version 21H2
Installed on ‎2022-‎03-‎22
OS build 22000.1219
Experience Windows Feature Experience Pack 1000.22000.1219.0

Processor 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz 2.92 GHz
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor

CShubert · Accepted Answer

Hi @ToddYeadon@CI sorry you are seeing this. Are you having any internet issues?

Here are some steps that you can try to see if this solves your download issue:
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

Let us know if this solves it.

Thank you,

Cory

ToddYeadon@CI · Answer

That did it. Do not have PS regular open and also make sure the internet connection is stable too.

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