generate fill

Forum|Forum|2 years ago
May 29, 2023
2 replies
985 views

I just download the AI photoshop version but my generate fill option is not working. Can someone please help me.

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H

Harry301318121xjeAuthor

Participant

it is not working for me brother, everything i checked was good is there any other way you can help me

Kevin Stohlmeyer

Community Expert

HI @Harry301318121xje If you cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare

Ged_Traynor

Community Expert

@Harry301318121xje maybe this is your issue

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
Log into Behance with your Adobe ID and enter your Date of Birth.
If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html