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Participant
June 3, 2023
Question

Generative

  • June 3, 2023
  • 2 replies
  • 141 views

Why doesn't the generative AI in Photoshop Beta work and informs me that I am not 18 years old, which is not true. Where can it be changed and it worked.

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2 replies

Peru Bob
Community Expert
Community Expert
June 3, 2023

Why is the Generative Fill button greyed out if I'm over 18?
If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

Sign out and sign back into the Creative Cloud Desktop and Photoshop (beta) apps.
Log into Behance with your Adobe ID and enter your Date of Birth.
If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.
Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

from here:
https://helpx.adobe.com/photoshop/using/generative-fill.html

Participant
June 3, 2023

I have the same problem.

 

Participant
June 3, 2023

Same here...